They have a knowledgeable and friendly staff that really have a passion for great audio experiences, but also understand that different customers have different budgets, and that not everyone is a high end audiophile.
"This is a full-service high-end audio store. The staff are extraordinarily knowledgeable in the design and implementation of both 2-channel and surround sound systems. They have a large assortment of both new and used high-end audiophile products. They're sales staff are low pressure and I geared towards to customers ultimate satisfaction not the quick sale."
- David K.
"I have worked with Natural Sound several times over the last ten years. They have amazing equipment, their staff listens to what I'm trying to achieve, and they sell me that and no more. Also, I have used their custom installation team twice and cannot say enough about how professional they are. This is an old school business, delivering on old school values."
- Vincent H.
"Outstanding service! I went in with a vintage record player in need of a needle. Chances were slim that one could be found. Lewis not only found the needle but replaced it for me! He went one step further and took it apart to fix a problem. All the guys were helpful, kind and fun. Looking forward to returning and sending my friends! Thank you Natural Sound!"
- Mary G.
"They have the best staff of any store I know, not just audio stores. Truly nice guys with many years of experience that genuinely want to help you get the best sound for your money, no matter what your budget is. They really listened to me: what equipment I already had, what kind of music I listen to, what kind of sound I like, and what would work best for me. There are no stock answers, just careful analysis and advice. You can be confident you are getting the best advice, not being pushed to buy a particular product. They were very patient letting me compare two of their CD players using my own CDs. I am very satisfied with the CD player I chose and how it sounds on my system at home. They also have a great service department and did quick and low cost repairs to some of my old equipment that needed some minor repairs and service. I cannot recommend this place highly enough."
- Warren Van W.
"The guys working at the store are super knowledgeable about sound systems and clearly love helping customers find the best sound. They are also willing to go way above and beyond to help their customers. We bought a subwoofer that died within 20 minutes of being plugged in. We called them and even though it was closing time for them, they talked us through what might be happening, helped us figure out what to do to fix the problem, and worked with us to get a new subwoofer in place the next day despite it being a day the store was closed. (And, their solution worked - we haven' t had anymore problems so far.) That's amazing customer service. We will definitely be going back as we work to update our system."
- Chandra O.
"My wife and I came in knowing very little about audio systems. Mark Ozdoba helped us understand the many options / choices within our budget. The Natural Sound staff are good listeners and extremely knowledgeable. We always felt Mark had our best interests at heart and his love of music is infectious. After buying our system we couldn't be happier -- and Mark has checked in on us to make sure things were working smoothly. Can't recommend Natural Sound highly enough!"
- Arthur F.
"I've purchased from Natural Sound for more than 20 years and highly recommend them. Knowledgeable and helpful with excellent monitoring resources. Mark Ozdoba, along with Larry, Jim and the rest of the staff are very competent and pleasant to deal with. Mark in particular was exceptionally attentive to my every need. Very pleased!"
- Mario M.
"I've dealt with Natural Sound on 2 occasions. 1st when I was looking for some headphones. 2nd when I wanted to upgrade to an integrated amplifier. Very knowledgeable and helpful. Lewis especially was my salesman. Working on upgrading my speakers and I will go back to them. I recommend Natural Sound to anyone."
- Robert D.
Submit Your Testimonial
Did you receive great service or support? We would love to know...