"I should have done this a year ago! Too many times, people write reviews or publish comments about negative experiences and complain about shops, merchants, merchandise, etc. and neglect to make an effort to mention the positive experiences they've had. As such, I want to take this opportunity to express my gratitude to all of the good people at Natural Sound, especially Mark, for providing me with a super satisfying experience in upgrading my speakers last year; during a pandemic, no less!

The speakers I bought were an outstanding match for my home sound system! They put a smile on face every time I put on some music! I couldn't be happier! Mark was attentive, patient and supportive before, during and even after the sale. This is the kind of service any audiophile appreciates and, in my humble opinion, only available at a good local audio shop."

"Natural sound has been my “go to” audio store for about 20 years. All of the staff are great to work with, and Peter in particular is really exceptional, knowledgeable, responsive and super helpful in puzzling through the amazing (and expensive!) world of audio. Peter has helped me with a Turntable installation over the last few months, and his level of expertise and service made quite a difference.

Natural Sound also has a three year trade up policy which I have been able to take advantage of several times, as I’ve gradually added to my system. They have also sold several pieces of used gear, at a fair price."

"Good variety of audio products and very knowledgeable staff. I had a good experience working with Lewis on some living room audio upgrades. He took the time to talk things through with me, as well as coming up with a plan for the future. Definitely would recommend this place."

"Extremely knowledgeable and helpful staff. Made some great suggestions when it came to buying a new turntable. Mark not only showed me how to use it, but set it up, balanced the arm and tested it out in the store to make sure it sounded great before I brought it home. Don’t buy audio equipment online when you can have this kind of experience in-person at Natural Sound. That’s the true spirit of vinyl anyway!"